Crucial Conversation – Vital Smarts
Crucial Conversations is a course that teaches skills for creating alignment and agreement by fostering open dialogue around high-stakes, emotional, or risky topics—at all levels of your organization. By learning how to speak and be heard (and encouraging others to do the same), you’ll begin to surface the best ideas, make the highest-quality decisions, and then act on your decisions with unity and commitment. There are multiple options for bringing Crucial Conversations to your organization–a few are below. For complete product delivery options to meet your unique organizational needs consult a Vital Smarts representative.