Customer Loyalty – FranklinCovey

Leading Customer Loyalty is a one-day work session for frontline managers to learn the principles and practices needed to win the hearts of employees and customers. Managers leave with a clear understanding of how to model, teach, and reinforce empathy, responsibility, and generosity.

Our customer loyalty solution establish a lasting culture of customer service excellence that can transform any company into a productive, growing, customer-oriented organization.

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