Effective communication is one of the most important skills. It is important for individuals and organizations as well, whether you want to have better conversations in your social life or get your ideas across better at work.

Crucial Accountability – Vital Smarts

Crucial Accountability is a two-day course that teaches a step-by-step process for enhancing accountability

Crucial Conversation – Vital Smarts

Crucial Conversations is a course that teaches skills for creating alignment and agreement by fostering open dialogue around high-stakes