Effective communication is one of the most important skills. It is important for individuals and organizations as well, whether you want to have better conversations in your social life or get your ideas across better at work.

Challenging Conversations™ – Ken Blanchard

With organizations scrambling to adapt to a changing world, the capacity to effectively have challenging conversations has become a key competency. Whether the topic of your conversation is delivering a difficult message, giving tough performance feedback, or confronting insensitive behavior, the reticence most of us feel about having challenging conversations is common. Some of us … Continue reading "Challenging Conversations™ – Ken Blanchard"

Listening™ – Ken Blanchard

This program will develop your skills as an effective listener. It will help examine and expand your repertoire of what you listen for. It will help you learn to listen with the intent of being influenced and help you master the skills of nonverbal listening — inquiring, paraphrasing, and summarizing feelings. Read more 

Crucial Accountability – Vital Smarts

Crucial Accountability is a two-day course that teaches a step-by-step process for enhancing accountability

Crucial Conversation – Vital Smarts

Crucial Conversations is a course that teaches skills for creating alignment and agreement by fostering open dialogue around high-stakes