Customer Service

Building customer service excellence, one person at a time from inside out.

Customer Loyalty – FranklinCovey

Leading Customer Loyalty is a one-day work session for frontline managers to learn the principles and practices needed to win the hearts of employees and customers. Managers leave with a clear understanding of how to model, teach, and reinforce empathy, responsibility, and generosity. Our customer loyalty solution establish a lasting culture of customer service excellence … Continue reading "Customer Loyalty – FranklinCovey"